Privacy Policy

1. Introduction

Our website is committed to protecting your privacy and ensuring the security of any personal information that you provide to us. This Privacy Policy explains how PT Pensieve Teknologi Global and its affiliated companies process and control your Personal Data, what information we collect, how we use it, and what steps we take to protect it.

2. Information Collection and Use

Protecting the Personal Data of individuals that we interact with throughout our activity, with conscious respect for the legally relevant requirements, is a commitment and a responsibility of high value and importance for PT Pensieve Teknologi Global.

When you register on our website, place an order, subscribe to our newsletter, or complete a form, we collect personal information from you. The information we collect may include your name, email address, mailing address, phone number, and payment information.

If you provide us with any Personal Data of another person, you are responsible for ensuring that such person is made aware of the information contained in this Privacy Policy and that the person has given you consent for sharing the information with us.

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers that perform functions on our behalf, such as shipping, payment processing, and email marketing.

3. Processing Activity

We might process your Personal Data for the below-listed purposes:

• Providing you with our services and products according to agreed terms and your request.
• Maintaining contractual and business relationships with customers and vendors.
• Marketing communication to ensure business continuity and provide service information.
• Monitoring the use of our systems to personalize your experience.
• Improving the security and functioning of our websites, networks, and information.
• Operating and managing our business operations effectively.
• Conducting anti-corruption, anti-fraud, and anti-bribery checks.
• Applying analytics to business operations and user journeys to improve outcomes.
• Email marketing our products and services unless you object to such processing.

4. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure servers, firewalls, and encryption technologies to secure your information.

PT Pensieve Teknologi Global is committed to complying with all applicable data protection and privacy regulations, including the Indonesian Personal Data Protection Law.

5. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. Therefore, you are recommended to refer to this Privacy Policy for any changes and updates for the purposes of processing.

Contact Us

Please contact our Officer at [email protected] if you have a general question about how PT Pensieve Teknologi Global protects your Personal Data, if you wish to exercise your rights, or if you wish to make a complaint about our use of your Personal Data.

The dedicated email above is exclusively to serve Data Privacy-related questions and requests and does not receive nor process complaints regarding sales, operation, and career.